To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I bought this book as suggested to me, for managing communication through an organization. Trying to figure out the best way to decipher signal from noise. This book just showed how to create more noise. Summarizing and uplevelling the telemetry into risk vs information, or early actionable warnings is the hard part. I’m open to suggestions on any book that might help
Tell you what I won't do: get a physical board and stick postit notes on it. That's what she's proposing. I'm sorry, but I won't do that. It's very easy for these consultants, while on their workshops, to get out big whiteboards and stick postit notes on them. Vert romantic, but wrong. I'm working with JIRA at work, and am limited by it. I won't change from JIRA to postits, because JIRA has a lot of benefits, mostly regarding communication with stakeholders from other offices.
Then regarding the time thieves however, I think there are good ideas there. Mostly I got the argument that when there's too much WIP, stuff gets done slower, mostly because of context switches, then because of failure demand, which can lead to more hurrying up, which will lead to technical debt, which leads to invisible work...so yes, bad team patterns amplify each other - that argument makes sense.
What this book lacks completely is some kind of numeric support. There are no published reports of what happens when a certain strategy (limiting WIP for example) was used. There's absolutely nothing else in this book except for arguments which sound ok in principle, and stuff to try out, and see if it helps. Now that's perfectly fine, but it's also the reason why for me this book only gets 3 stars.
I wouldn't recommend this book to people who want concrete solutions to team problems. Except for "limit WIP" there isn't much I got.
This book feelsnvery much like "preaching to the choir". If you already agreed with her conclusions, her arguments might seem compelling. That's a human bias though, and if you look at the actual arguments on their own, there's really not much convincing power in this book.