Amazon.com.au:Customer reviews: TMEZON 10" IP WiFi Video Door Phone Doorbell Video Intercom System Montion Detection Entry System with 1x720P AHD CCTV Camera Wireless Night Vision,Remote Unlocking,Talking,Snapshot
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Purchased the system WIFI 10" IP Wireless Intercom Video Door Phone Door bell System 720P Cam Monitor in September 2018 and installed it mid 2019. There was always a problem to communicate via the intercom - one would need to shout or loudly speak just next to the doorbell microphone to be heard inside. There was also issue with poor camera vision. After some correspondence I have received the replacement door bell but it didn't fix the issue. In June 2021 the main monitor failed and the whole system is dead. I have written to them for support but they blamed wrong installation and improper operation instead of taking responsibility for they product.
this product is so poorly made. I haee gone through three of them with all three being defective. Amazon tried to help me by sending a replacement but even that one was defective. The first one had video but no sound. The second one had sound but no video. The third one had the same prob as second one. They told me to ship the last one back and there is nothing else they can do. They told me to contact the manufacturer. Amazon listed my problem as resolved even though it was not. I will have to try to contact manufacturer.