Top positive review
The first thing that one needs to know is that you need a VGA monitor.
Reviewed in Australia on 17 February 2020
This system gives huge value for money but if you are computer illiterate then you may well need help with the installation. The first recorder lasted all but a few hours, there was a nasty smell and all the lights went out !! I contacted the technical department of Jooan and was delighted by their response. We went through a few checks, once they were happy that I was not trying to pull a fast one, I was put onto their "Customer Service Representative", Willa, she soon organised a replacement recorder to come from Amazon Australia. A week later the replacement arrived. Bit of a problem since I now had a recorder that was not set up to the camera and I do have to say that Jooan's manual is not the finest document I have read. Back to Willa and eventually we realised together what I was doing wrong. Yes, it was me, well I am 70 and the grey matter is slowing up. At least her English is better than my Cantonese. Without her help, I think I would have given up at this stage so Jooan needs to get their instruction manuals sorted out. Now all working most of the rest of the setup was just common sense, I had the system recording within a few mins. I was looking forward to it getting dark, turned on the monitor when it was pitch black outside, a little boy with a new toy, I was astonished by what I could see. Ok at night everything is in black and white but clear as. After a few days, I realised that the infrared lights attract flying insects and those, in turn, attract spiders that build webs, I sprayed around all cameras several times with a good surface spray and the spiders are no more. Since my initial problems, everything has worked as advertised. The first blowup, well it can happen to the best suppliers and it's all about what is then done, Jooan did well by me and I would certainly buy again and would have no hesitation in recommending this system. I did everything for myself apart from climbing up ladders, this system costs a fraction of the what several of my neighbours have paid for an installed security system and in every case mine from Jooan outperforms theirs. From a reasonably frustrating start the effort was well worth it. I am happy.