Amazon.com.au:Customer reviews: Ooma Telo Air 2 VoIP Free Home Phone Service with Wireless and Bluetooth connectivity. Affordable Internet-Based landline Replacement. Unlimited Nationwide Calling. Low International Rates.
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I should have listened to the reviewers. The unit works fine when hardwired directly to modem or router via intenet cable, but this is the more expensive "Air" version that we buy for the WiFi functionality. Except that functionality doesn't work. Unlike the dozens of other devices in my home that easily connect to my TP-Link Archer A7 1750, one of the most ubiquitous routers around, with no fuss, this product will not. Nothing but blinking red lights when attempting to connect to Wifi. Using the iPhone app setup tool - blinking red lights. Using the "alternate setup" method connecting via the Home ethernet port to access the Telo admin page for setup - blinking red lights. Many Telo, Router, and Modem resets and restarts later, the best I have achieved is 5-10 sec where it "appears" to connect to Wifi, but never long enough to establish service and display the elusive blue indicator light. I should have gone with the hardwired Telo rather than pay extra for wi-fi capability that doesn't work.
I have used this phone service since January 24, 2021. The sound quality rivals two tin cans. I has not held WiFi connection for more than 3 days in right weeks. Tech support should seek tech support. No one can say why this happens. The phone is approximately two feet from my router and modem. DO NOT DEPEND ON THIS PHONE TO WORK WHEN YOU NEED IT. THIS SERVICE IS WORTH ZERO. CAUSES MORE TROUBLE THAN IT'S WORTH. You get what you pay for.
Well marketed, but impossible to set-up successfully. Spent 2.5 hours each day for 3 straight days with their "tech support" trying to get the unit set-up to make calls. I could hear the phone tech turning pages in an effort to help . . . Is the unit plugged in? Is the light blinking? What color? PAINFUL, yet unrewarding. Sending it back today. What I found out through the experience: a) you MUST have a PC connected to the unit via ethernet cable (regardless of their set-up manual instructions to the contrary); b) you MUST be connecting to a SECURED WIFI NETWORK (even though this is not stated anywhere in their set-up guide, nor acknowledged by "tech support". Slick marketing company with a product that may work well in their lab, but just doesn't perform in the real world.
I bought with with high hopes. I've used ooma for over a decade with the wired device and have been pleased. When I saw a wireless device I realized I could move my router to a better location freeing up my phone to remain elsewhere. However, after five phone calls to support with no help, I finally figured out, I could only get the wifi option to work when I removed all router security. This is unacceptable and I will be returning it.