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I am are extremely disappointed by the product. I gave this item as a gift to my aunt who loves music and was so excited and happy to receive it, but after one day it hungup. No button would move. I want a replacement or my money back. I am very unhappy. The remote didn't work. Songs are not loaded. In short it is dead in 24 hours.
Delivered 03-Nov-2018 Saregama Carvaan SC03 Portable Digital Music Player (Cherrywood Red) Sold by: D-Cart Return window closed on 13-Nov-2018 6,389.00 i bought this product for my parents who stay in Varanasi. From last 1 week this set was having problems with the charging. so i registered a complaint with the service center. the technician who visited the house named Vishwakarma quickly checked and came to conclusion that nothing is wrong with the charging portal or the adapter. when again i called him to report that probably there is some problem with the charging cable & i also told him that though this is under warranty period but still if for accessories it is not covered my parents would pay, then but he promised that he would 100 percent visit my home within 2 days. when 4 days passed i called him to which he replied that now that call is closed you need to register a new complaint when i told him i would complain about this he told me you can go ahead. Kindly take this matter very urgently otherwise we have to file a proper complaint prescribed by law.
Nothing too great! They got a whole catalogue of old songs, so they thought why not build a product around it. If they would have spent more time to develop the product, it would have been much better. All they’ve done is focus on the retro look, dump in the songs...that’s it! ‘itney bade dabbe main’ they could’ve done lot better.
Could’ve tied up with Bose or Harmen Kardon to officially take care of sound output, then tie up with folks with technology expertise in long lasting batteries! Battery life sucks big time! Such a big box, yet you can’t get in a small battery like that in iPhone? Even mediocre smartphones have better battery life than this!
People my parents age don’t bother much about sound, so this sort of emotional connect with old music has allowed this company to thrive.
That’s a shame, as a company you should look at value add and worthiness of your product.
Its not really worth 6k.. There is cheap plastic used & even one fall can easily damage it.. Its very slow in response & takes around 10s to play next song , probably because songs are loaded on a cheap memory card.. Even the sound quality is just decent. & thanks to new return policy, I cannot even return it. So basically its the songs for which you are paying 6k for & not for product quality..... So unless its price doesn't bother you, you can go for it
I am using the 2nd Carvaan now and it has also started to show the same Errors !
After 2-3 songs, the screen starts showing chinese language and the sound stops coming out. Itt basically hangs on it's own. Then you have to restart the system.
So basically I have to swithch it OFF and ON in every 10 minutes to keep listening. Sound quality is also not that good. I think, downloading all the saregama songs on a pen drive or a memorry card and playing them on phone is still better than this. I am still able to understand the problem and restart it but my elders were not able to recognise it and were ready to throw the Carvaan away.
Horrible sound quality..sounds like cheap speaker.. could have been much better compare to price quality. The smaller saregama of RS 1800 sound way better. Also battery backup is so poor. Such a big size having so small rechargeable batteries inside. Only good thing is collection of sound. Rest all are zero rating.