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Worst experience ever.....faulty product received. Songs are not complete....most of the songs are repeated, the display name shows Lata Mangeshkar and the songs played are of Mohd Rafi.....issue list is big. When i raised this with the saregama caravan customer care on 1800-102-7799 about 10 days back they assured that the product will be picked up within 48 hrs and a replacement will be delivered in 8 days. For the last 8 days i have been receiving messages of the reverse pickup being initiated but till date nobody has physicaly picked up the item. Also to my surprise on 25th Aug I recieved a call from a mumbai number of Saregama asking if I was happy with product and the service....This is just disgusting and poor customer service.
I am writinng this review after using the marathi version for 2.5 months.This is definitely a perfect gift for parents.sounds quality is perfect.collections are Good but there are tooo many unnecessary and annoying stuffs about the collection.for example there is no separate list for anuradha paudwal,bhimsen joshi,dada kondke and the unnecessary "separate"" Geetmala mode and section for manik verma,vasant prabhu,jaywant kulkarni,manik verma,ram kadam provided.One of the worst loophole in th device is after every 20mins one played song gets repeated which you have to change manually.they could have added 90,s pilgaonkar's or othe superhit movies songs,but geetmala?is still not required.
First time i received one without any records of preloaded songs. So i called and asked for replacement. Now the second one i received has preloaded songs and fm also sounds good. But there is something loose inside the radio body, which may later lead to malfunctioning of the radio.
Given 2 stars because received faulty product. After playing 3 songs it stoped working. Thought charging is not there however though charger is connected the LCD panel not showing any activity nor any button getting operated. Hence ordered replacement.
The instrument has excellent collection of songs – both Marathi and Hindi. Battery life and quality of output is also very good. However, the main USP of the product is the ease of use, making it very Senior-Citizen-friendly. I bought this for my 74 year old mother and she is very happy with it.
I just loved this beauty. I purchased Marathi version as a gift for my parents and they loved it too. It is a combination of best & latest features in a single box which is handy, sturdy and eye catchy. They keep giving me feedback that it has huge song collection; i have not heard it though. I am planning to buy one more for us as we cannot resist to own one.