Amazon.com.au:Customer reviews: Massagers for Neck and Back with Heat - Deep Tissue 3D Kneading Pillow, Electric Shiatsu Back Neck and Shoulder Massage, Shoulders, Foot, Legs,Body - Relieve Muscle Pain - Office, Home & Car
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This massager works well on my neck . A bit awkward on shoulders. My biggest problem is the heat mode not working and it is hard to tell the different levels on the control panel. Contacted the company about the heat problem and the owner said it is made to be low heat so the machine does't overheat. Mine doesn't even get lukewarm. The owner completely disappeared after asking for my order number from Amazon. Not a great customer service. I feel like I should have bought from a bigger company with proven customer service. Thinking about returning it since I'd like the option of the heat mode.
This is weaker than my smaller massage pillow. It stops moving as I lean back on it.
Also, the cord falls out, which is a peeve of mine with this and similar products. Having the cord detach where it does is smart, but the connector strength is extremely low. The cord is also too short, but even with an extension cord, you'll still have issues. The bottom line is you WILL unplug yourself when you move/stretch... it's just a given and I'm sure everyone who uses this product deals with this. They could do so much better by having a firmer connector and a longer power adapter.
Now obviously all of the commercials make everything easy to use. This device has you put your arms in 2 sleeves to put pressure where you want and lets you control how much pressure. The most awkward feature would be that you have to contort yourself in order to find a position that massages the other areas you may want massaged. The shoulders was easy, but the back is a little difficult and your thighs or calf muscles are probably just as difficult to maneuver. This also has to be plugged in for it to work. The cord is a decent length and they include a car charger.
Ripped the fabric within the first two minutes of use. I unzipped the cover to look and saw this broken plastic that would grab everytime it rotated against that direction. Also, the little bit I got to use it, I didn’t like it. It is large and awkward to use and the hard plastic heads are uncomfortable when it hits a bone. Doesn’t hold a candle to real human hands.
I have lower-back pain along with other massage needs. Because I bought a massage machine for my feet and calf, I was hoping this belt can do the rest, on my legs, back, , neck, etc. I was very disappointed to find out that this product could only be used on top of body. It’s bulky and thick - one can not sit on sofa to be flat and comfortably against it without feeling pain from the protruding big balls, whether for the back or the neck. I am quite tolerable to pain, but I have to say that this product was just too much to lean against.
Disappointed in this purchase especially with all the positive reviews. I give it such a poor review for two reasons. 1. Weak motor. I’m a taller person and when I went to apply more pressure, I could hear the motor straining and it was much slower. 2. Short straps. Like I said, I’m taller and the straps are not an ideal length. It can make positioning the massager really awkward and difficult.
I’ve used a homedics massager that was amazing and I chose this one because it looked extremely similar, was half the price, and had high reviews. I’m starting to learn that online reviews don’t mean a whole lot.
I picked it up today from leasing office. I was so excited and tried to have neck massage. But it does not work. I searched for any instructions in the box and in the bag. There is nothing specific. So disappointented! You know how bad it is to pick up and drop off boxes these days during covid-19. Now I have to return it and wait for a replacement since I have a stiff neck.
Feels good but you have to basically stand up or lean forward while using it. If you try to lean back and relax and puts way to much pressure on your back and neck. So overall it’s just kinda clunky and awkward to use.
Great product, but every photo shows this as being wireless/battery powered and this is not the case. It is required to be plugged in which makes it somewhat useless/limiting. The company obviously knows this since all their photos omit any image of wires. It works well for pain relief and seems well built but this was disappointing and misleading.
I did not like this product because it is very heavy on your shoulders and you have to hold it in place so I just ordered a massage chair I should be getting it in a couple of days hopefully that will do the trick for me because I have chronic pain everywhere