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Update: About two weeks ago, there was a firmware update that now fixed the problem where I was not able to independently set timers for the two outlets. Therefore I have updated my one-star review to 4. The unit is well built, its biggest flaw has now been resolved. But the interface still needs help.
The software interface is a mess. Hard to set up and understand. Not very intuitive. Now after using it for a few weeks, I now notice that both plugs will become active when one of them turn on using the timer. Therefore you WILL NOT be able to have each jack turn on and off automatically at different time. I'm not sure I have a defective product or not.
This product works very well, but I have some advice for those who have trouble making it connect. The seller very clearly says that it works ONLY with a 2.4 MHz wifi router. I have never had any difficulty connecting anything to my wifi until this. Many routers (mine is from AT&T) have both 2.4 MHz and 5 MHz in a dual band setup. For some reason, this plug was seeing only 5 MHz and not the 2.4 MHz signal, so it refused to connect. My home devices use both of those signals, so I could not turn off the 5 MHz signal. Usually the device selects what it needs, but these need a little extra care. Here's the solution: A 2.4 MHz signal broadcasts farther than a 5 MHz signal. I went to a corner of my house that is FARTHEST from the router, where the 5 MHz signal could not reach. I plugged in the device and followed the setup instructions. It received the 2.4 MHz signal and completed the setup immediately. I then moved the device to the location that I intended for it. Once it is set up using the 2.4 MHz band, it will continue to seek that signal. It also connected to Alexa without any problem.
I haven't fully used this product. Setup was a little tedious. The printed instructions are extremely difficult to read. The "Smart Life" app is used for many products - so selecting the correct device I wanted to connect was not easy. The instructions tell you to scan the barcode - guess what. - there is no barcode on the unit or box. So that won't work. I had to try several different devices until I guessed a wifi unit with no indication it was the Teckin unit. A bar code on the outside of the box would have been extremely useful - or a suggestion as to what icon to select when setting up the unit.
The disappointment is the warranty. Before I purchased unit I sent an email to the seller. If you look online at amazon they say "QUALITY GUARANTEED - Teckin Smart outdoor WI-FI plug is FCC, ETL approved product. If you encounter any problem or need further support, please feel free to contact us through E-mail or Amazon directly. For our contact info: firstname.lastname@example.org. We offer free replacement service anytime and for any reason if the plug is defective, please contact us whenever you encounter product issue." I assumed it was a lifetime warranty. When the device arrived the warranty is only for 1 year. One place they tell you "free replacement service anytime and for any reason". but they don't say - for 1 year. Very disappointed on the double talk.
I really like this plug - it is durable, well made and has covered over each plug which makes it well suited for outdoor use. I have it in a covered porch, but I think it would work well directly outside too. To get it to work with Alexa, you first have to download the SmartLife app and that was a little confusing (I wasn't sure what to pick from the device list for the plug, but I figured it out eventually). Then you go to the Alexa app and have to pick the app from the Skills menu to get it to work through alexa. I did get it set and I love now that I can just tell my echo to turn the porch lights (which are a string of lights around the perimeter) on and off without having to stand on a chair and plug them in!
I fought with the WiFi connectivity for too many hours and was ready to box it up when I finally realised the small help link. At first an empty page eventually opens a website with the useful tips I needed. This smart device cannot connect if MAC filtering is active on the router (the MAC address is not provided on the package) or if the SSID of the 2.4G network is hidden. After adjusting my router accordingly I had no problem at all to register. Once registered the MAC is discovered and can be managed like any wireless device. The plug is build well and the short cord is what I wanted. My dismay is with the illegible manual the size of a stamp with screen shots on it. Other than that, it works just fine from the app or with Alexa.
Product arrived well packaged. Adding to smart life was a breeze. You can control each outlet individually. The protective outlet cover is not attached to the unit and can come off. This isnt an issue as we use this outdoors in a covered location.
My only complaint and it was probably with my specific unit is the plug. The plug was molded in a way where it faced the front of the box and not the back. I had to twist the cord 180* to plug it in after I mounted it to the wall. Other than that the unit was a great replacement for my GE ZWave outdoor outlet. I took one start off for this issue.
My one recommendation to the manufacturer is to add about 3 to 4 inches to the cord. Its pretty short and my outdoor outlet covers made it hard to work with due to th short cord length.
I like the plugs, priced right and easy to setup and manage. However when I got the 4 of them outside outside and went to plug them in I found that the actual plug design while having that nice 90 degree connector is not offset to the left or right so you can only plug in one of these per standard 2 socket outlets as the cord for the top one will block the bottom socket or vice-versa. I may use a couple of these to work around the problem https://www.amazon.com/gp/product/B00CEJW0WQ/ref=ppx_yo_dt_b_asin_title_o07_s01?ie=UTF8&psc=1
I've got this guy plugged into the socket next to my back door, under a covered roof, powering my outdoor string of lights I use to light up my backyard, because of how dark it gets, the bit of crime in the area and to help keep out the various cats and trash panda's that like to roam around.
It has so far stayed online, the lights turn on reliably every night like I have it set and turn off every morning before the sun rise.
Now, mind you, I don't use the app for anything outside of the setup. I have a raspberry pi running a homebridge server for my HomeKit integration, and it has a plugin for this product's app. So, thankfully I don't have to deal with that, and have no opinion on that front.
Size of the plug doesn't bother me, simply because I never really have to look at it, and its not in any tightly spaced area.
Its a simple "outdoor" plug (the outdoor rating it has isn't close to "water proof", more like it'll stave off some light water and dust sprinkling for a short time. So don't use it unless its under a covered roof or waterproofed box of some kind) that does mostly what it says it does.
I bought the plug because I have 4 indoor plugs that connect to smart life. When I saw this connects to smart life, I jumped on it. However, just like the indoor plugs it doesn't connect right away. I have to go under ap mode and the instructions doesn't tell you how to enter this mode. I called Amazon support and she told me to hold the button for 30 secs then I clicked ap mode and I was able to connect. Since I have smart life skill on my echo, once the plug is connected I don't have to do anything - it added to my account
I connect it fine to Tuya and then Google Home. As there are two outlets, you get two options for control. One for the entire unit and then two more for each of the outlets. I wish you could eliminate the middle layer for the entire unit. You have to go down the tree to find one individual socket. A bit of a pain when you are building schemes. Google home does not recognize the names you create for the second layer. IE - I have one socket with roof heaters and then one that has a flood light, obviously both outdoors. I names my other outdoor lights with the word outdoor in it. But Google cannnot find the ones one layer down. So if you say, "Turn on outdoor lights", all but one turns on.