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This is the most frustrating docking station I've used to date. The darn thing keeps shutting off in the middle of working. I own 2 of these. 1 at work, 1 at home. Work bought the first one through another vendor. I bought this one here. Both have the same issue. IT did a firmware update on the one at work; but it still turns off my monitors randomly throughout the day. Fun times when in the middle of a meeting on video conference. Everything just goes off. Time to look for a replacement.
If you use it with one monitor, it works fine. Not so much with two monitors.
I have 3 unit of this docking station. Using them with different laptop computers and monitors. All of them shows the same symptoms. The dual monitor setup, the monitors blink randomly. Sometimes they blink a couple times. Sometimes both never turned back on. Sometimes only one never turned back on. My laptops are Lenovo ThinkPad P53, Lenovo ThinkPad T490 and Razor Blade 15 2020.
One thing I noticed is the dock is really hot. I can't hold my fingers on the HDMI connector for a long time.
I called the customer support, they didn't want to do anything to help me. I told them I have 3 of this and they all acts the same. Hoping to work with them so they can come up with a firmware fix. All they did was send me a replacement one. Of course, it didn't fix the problem.
I ended up replacing mine with a different brand. No issue at all.
While this is advertised as a Thunderbolt 3 dock, it would be more accurate to call it a "USB-C dock with Thunderbolt 3 passthrough."
What I mean by that is, the displays aren't actually driven by Thunderbolt 3 like other 3rd party docks, they're USB displays powered by software called DisplayLink. This works fine for my wife's Windows-based Thinkpad, but unfortunately it DOES NOT WORK PROPERLY on any of my MacOS devices. All the monitors plugged into this dock will be mirrored no matter what you do. This dock does not have "Dual" display capability unless you are on Windows.
All the other USB 3.0 docks are in the $100-150 price range, which makes this thing way overpriced for what it actually is. Very disappointing. If you're on Windows, get one of the cheaper USB docks, and if you're on MacOS you'll have to get one of the pricier ($300+) true Thunderbolt 3 docks, or go with a cheaper single-display USB dock since that's what this ends up being. This product doesn't make sense for anyone.
Bought the Thunderbolt 3 for my brand new Lenovo P52s. It successfully plugged and played both of my monitors. Audio output is delayed by over a second when my headphones are plugged into the docking station and it's very annoying. I went to Lenovo support and was referred to install an updated driver, which I did. The audio delay is still there and now my computer crashes frequently. I also had issues with my monitors waking up from sleep mode. I returned this junk docking station and am now just running one monitor directly off my PC. The audio works fine and the computer doesn't crash. Hey Lenovo, how about selling things that work correctly out of the box?
Due to some fault in the audit output electronics in the dock, the audio cuts in and out when streaming from a website. The video camera feed blinks intermittently when you're on a video conference.
I've searched dozens of Lenovo and other sites and found that many users are experiencing the same issues, despite having upgraded to Lenovo's and Windows 10's latest drivers. There does not seem to be a viable, long-term solution that a user can apply. In short, Lenovo needs to tighten up and improve their engineering, manufacturing, and quality-assurance processes for the production of the ThinkPad docks. It's frustrating to the point that I, as a long-time ThinkPad purchaser, may not buy a ThinkPad for my next computer.
Despite many saying this is compatible with the X1 Carbon 6th gen, it is not. You can see on Lenovo’s product page that 5th and 7th are listed, but not 6th. Lots of issues. Unable to wake from sleep 80% of the time. USB does not work. Unable to update firmware because my laptop says it is not plugged in even though I am clearly viewing that message on a monitor connected via the dock. I am keeping because it is the only option I’ve found that will support 2560x1440 on dual external monitors. I have some hope that when the next batch of laptops come into work I can either upgrade to a 7th gen or use one to upgrade firmware to see if anything gets better. Support is unhelpful.
I have been using the Thunderbolt Docking Station for over six months. Very frustrating to spend over $150 for this brand new unit that only works intermittently. I have a basic setup: Lenovo Thinkpad T490 connected to the Thunderbolt Docking Station. The docking station is connected to a mouse, keyboard, speakers, and three monitors. Initially, when I adjusted my laptop even one inch one or all of the monitors would disconnect. Sometimes the mouse and speaker would also disconnect. Now even when I am not touching anything the monitors connect and disconnect repeatedly. Over and over. Sometimes I will be in the other room and hear the sound of the monitor connecting and disconnecting over and over. I would not recommend buying this product.
Using this, I tried tooking my laptop up to 2x 4k monitors (within spec). It has 1 monitor at 4k and 1 at some ridiculously worse than resolution (<720). Using one connection through my laptop and one thought this, does seem to work but I really dont want to plug in 2 monitors and deal with this additional issue around order of operations when connecting my monitor... I called tech support and talked to a guy for ~4 hours before he got off the phone with me because his shift had ended...
I bought this docking station in the hopes that it will work well with a Lenovo laptop but it does not. At least once every hours I lose the image on one of the monitors for 10-15 seconds and then it magically reappears. Very often both go dark. On a few occasions the image was not restored automatically and I needed to suspend and restart the laptop.
I bought this dock so I could use it with my dual monitor setup (including a 4k monitor). For that it works great. However, the USB ports DO NOT WORK with the Yoga 370. On boot, the usb devices initially receive power, but then power off. I've updated the drivers and dock firmware, but to no avail. I cannot use my mouse/keyboard through the dock. Note that I also have a X1 Yoga 2nd Gen and that works perfectly with this dock.