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Product stopped working after a month of purchase, Customer care, at present replacing the product. I as end consumer had to ship the product & spend 200 inr for courier ( For product of 1800 inr value I think doing all this is not worth). I agree that better buy a Bluetooth speaker and add a USB full of same bhakti songs if planning to gift to your elderly parents.
Sound quality is good, but bluetooth & FM do not work.on pressing button even for long time. songs collection is very poor. sad mood songs of film are inserted only for increasing number of songs. So instead of feeling good, listening songs makes you sad feeling. Totally waste of money.don,t buy this poor quality product.saregama is cheating people giving low quality product. You can buy any good quality sound & pendrive from market and enjoy the spiritual songs.
Reviews after almost 2 months of usage. Pros 1) good collection of bhajans 2) sound quality is good Cons 1) no exclusive button for USB. 2) poor battery backup. manual specifies 4-5 hours, but actual backup is 1 to 1 and a half hour. 3) hopeless after sales service. customer care does not notify your complaints. it's only through mail and that's just passing the buck...with late response...in a nutshell frustrating.
It's a good product. But don't buy this product online. Micro USB charger was not there in the package when I opened the box. When I was trying to apply for replacement, it couldn't be processed as they keep the condition of returning all the accessories. How is it possible if I do not receive all the accesories in the package? Thus, to avoid this, buy this product from electronic shops in your cities. Carvaan is available in many electronic shops in almost all the cities.
Not user friendly at all. so if you are thinking to gift it to an elderly person - this is not the thing. You can’t tune into radio stations and save it. No digital display to see the tuning stations It’s all guess work - so an elederly Person can’t handle this. It should have a tune-in round button for all to use it easily with a display to see the stations / frequency.
The product is good. I ordered it for my mom as she likes bhajans paath and mantras. The collection is superb. Product quality is good. It is handy with very nice orange colour. Sound is good. The only problem with the product is you have to press the next button continuously (one by one) to play your song. Their is a list of songs with numbers but there is no remote or other way to get directly your song. You have to go next next next.
Great Product, very well trained Customer care! Product not working - I have returned the product as per Customer care advice on 7th Nov. Ticket number 174504. Even after 10 emails to email@example.com, i do not get a reply. I call the customer care, they promise to revert in 24 hours. Superb evergreen promise, since there is no email reply or phone call from 7th Nov.
Very well trained Customer care - all agents say, i will get a call back in 24 hours and no call in 3+ months for any my mails / phone calls
This is a worst purchased product i have purchased for my senior citizen parents as they need devotional it stopped working in 7days of purchase their buttons stop responding , charging issue no power even after charging for whole night its a night mare for all better buy Full size caravan