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For some reason this bell is geo locked and it would not let me install it because it thinks i am in Korea. If you live anywhere other than the America's, don't buy it. I have to send it from Australia to las Vegas in the US for a refund, this cost $55AU and Amazon only reimburse up to $35AU, so I'm out of pocket $20 for the experience, I'll think twice next time about buying an expensive item from Amazon again. Bitterly disappointed.
This product isn't as good as they say. The only pro about this is the free cloud storage.
Con: the app is horrible, I just see a blank screen when trying to download a video. All video playback starts off with a green and black screen so you miss the person. If that's what your goal is. The quality is blurry and no where close to what they're displaying in the pictures. At one point the camera only showed half the video feed.
I went with the new ring with chime for about the same price as this and it's night and day.
This doorbell continues to lose its connection with my WiFi router, even though it's located less than 10 feet away with nothing to interfere or degrade the signal between it and the router.
Other doorbells I've tried, as well as other devices that I've tested from the same spot as this doorbell have a very strong WiFi signal, which indicates to me a design defect with this doorbell's WiFi antenna.
The app never connected. I have Fiber and can’t turn off the 5 and only use 2.4; the doorbell was connected. Had some Australian voice say to finish setup in the app then it never connected. I wasted an hour on this. I have previously installed WITH NO ISSUES a sky bell and eufy doorbell.
I am a very busy person and dont have time for things that donot work out of the box Customer service was not good too many email exchanges and could not contact tech support with A phone number . I went with Wzye and it works out of the box Tech support is great with answering your questions and its a real person. NOT AN EMAIL EXCHANGE AND YOUR PRODUCT IS BACK IN THE BOX
Pass. It’s cool looking but that’s all. It works beautifully for a few days then, stops. The first faulty unit was replaced. The second one still sits outside my front door blinking away. I wanted it to work, trying multiple times over three weeks to get it back online. But, after 30 days you’re stuck with it. Cannot return. A total bust. DO NOT BOTHER.
The worse thing ever made. Since wireless connection is a big part of this item, how on earth did you forget to warm buyers boldly before wasting their money on this junk, that it will only work with 2.4Ghz. I drilled holes into my walls and went through the trouble to mount this piece only to get to the app device connection and realize it does not work on a 5G network. You need to be shut down.