To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
bonjour , j'ai acheté ce casque courant juin 2020 , très agréable a porter et super , à partir de aout il commence à avoir du mal a ce connecté , plus ca va plus c'est long a le connecter , a la fin je passé 15min a essayer de le connecter depuis plus moyen de le connecter, jai contacter le sav 2 fois aucune nouvelle , je déconseille cette achat
I work from home as a call center agent, and had ordered these headphones after having trouble with the set I was provided by my employer. They were a game-changer! Comfortable, clear sound quality, no feedback, just incredible how much difference a high quality headset makes. Unfortunately, I didn’t realize that this was a disposable headset. I started using it in January, and it has completely died. $59.99 is a lot of money to spend on a product that only lasted 4 months!
After about 4 months these became unbearable to use. The crackling and cutting out has been a huge pain. And as far as I can tell the customer service for this product has been non existent. I'd love to get it fixed under warranty but if nobody responds to my requests I don't see how that is possible. I tried every fix I could find and nothing has worked. I even turned the Bluetooth off on my Peloton to try and kill off any possible interference and the crackling continues. If the connection wasn't so subpar these would be great for most gaming and I've been using them for meetings while working at home but whatever the problem is has rendered them unusable.
Do not waste your time buying this product if you are buying it to use with the Xbox One! DO NOT WASTE YOUR MONEY! I bought this product believing that it could work with the Xbox One and even read comments or questions stating that it did work with the Xbox one I found out you have to buy an extra part for it to work with the Xbox one instead of it working right out of the box so again if you are buying this to use as a headset for your Xbox One do not waste your time as it requires an additional part and does not work right out of the box
This product was great - until it broke. They sent me a replacement (I had to pay return shipping). The replacement broke. Both times, the mic failed. I use the headset about 1-2 hours per day, 5 days per week, and somehow managed to break two headsets in less than a year. I can only conclude that the mic is faulty. I’m not even going to bother with another replacement, I’m buying a different brand.
After a few months of using this headset, the audio quality and volume decreased. No, it is not because my sound settings are low. I have them maxed and yet the output from them is decaying even though they are fairly new. I'm not sure if it's just my headset and I was very unlucky and got a defected one but I would look into a different type of headset.