To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Generally the unit works as advertised. However, it occasionally fails although it is connected to a UPS and the router is also connected to a UPS. I tried to contact the manufacturer but they have not provided a way to get any support.
First unit I installed worked for about 5 days I asked for a replacement and installed it. Within 15 minutes it stop working. I had to pull the power supply and re-plug it. Worked for 5 openings and turned off. What a waste of money
Product is very easy to install and even better is that they give a video tutorial on installation as well. I had a couple of questions for the company and they responded within 2 min. Great customer service and value for the product. Thank you