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Another lesson in not carelessly, hastily buying things on Amazon just because the reviews look decent and the price is low. My fault.
I have another dual monitor mount on another desk, which are wayyyyy more expensive ($265+), but also vastly more reliable.
On this one, when you rotate the monitor downward, it loosens its own screws, causing the monitor to just freely drop inward and not be able to maintain its position when you swivel it back up. So you need to make sure you have the wrench handy to tighten it back up, every time. That's never a concern with the more expensive mount.
I don't want to say it's false advertising, because it does perform its primary functions by some definition of the word "perform", but I can't say I would ever recommend this product to anyone. If you can shell out more money for a better product and less aggravation, do it.
Installing the first arm went great but the second arm was one problem after the other. Even without a monitor on it the second arm's "elbow" was super stiff, took forever just to twist a little bit. Just when I had gotten over that and decided I just wouldn't move the monitor to much and decided to mount the second monitor I realized it was crooked. I thought it may have been the monitor that screws weren't straight so I took off the first monitor and placed it on the second arm only to realize its the vesa connecter piece on the second arm that's crooked.
This bothered me so much I just had to take the entire arm off and basically just have a single monitor arm. Giving this one star because a single-arm monitor stand is not what I wanted
One of the worst products I’ve ordered on Amazon. The springs on the arm have no tension on them, they are very “springy” and do not hold in place without sagging. The tension bolt is practically added there for aesthetic purposes. To give you perspective of how awful these arms are, I bought a laptop tray to attach for my MacBook Air and the arms will sag to the bottom when I put my laptop on it. There is no more than 6 pounds of weight on the arm, and the product is advertised for a maximum of 14 pounds!!! I’ve tightened the tension bolt all the way and my laptop sags at a slower pace. Would never purchase products from the manufacturer again, I’m better off having my laptop on the desk itself.
Set this up exactly how they told me was not put together very good also it says it dose 27 inch monitors I put mine on and it plummeted to my desk almost though it broke do not recommend buying this it might be cheap but just go the extra mile and spend 70 to 150 on a good one
Tightened the joints but both of my monitors would not stay up. While disassembling the unit, 1 of the monitors fell hard enough to have a fracture line across the top and goes 80's TV fuzz randomly. I told the seller and they just approved my refund. No help with the monitor. I would steer clear.
Says it will support a monitor up to 13.6 lbs. However, it would not support the one I have that is 10 lbs. Also, the instructions do not explain how the adjustments for each joint works. Kind of annoying when you're trying to figure out why it will not hold up your monitor. For all I know there could have been something I could have adjusted, but I'm not going to mess around and risk breaking something.
I have a 27in curved monitor (Viotek Gn27DB) and a 25in BenQ Monitor. This mount barely supports their weight, anything i add pushes the monitors down and they can't sit side by side because the range of motion is atrocious. I would really like a refund and to return this product.