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So this product was used to daily in a classroom. When it worked it was absolutely fantastic. Then one day, it stopped.
Let's talk the good first alright? The mic was clear with little to no latency. The adaptors in box made it extremely versatile. Honestly, I loved it.
Then came a fateful day, 3 weeks into use, it stopped working.
So we searched the user manual, did everything it said. Searched online, followed every YouTube video.
Contacted customer service, followed every instruction. Of which there were many and they were incredibly inconvenient.
Customer service gave us the series of repeating tasks that never helped fix the product and refuses to assist with a replacement or anything as they need to see the device it's plugged into (which was dependent on the day and week. When it does it didn't work on any of them. The seller was more concerned with retaining their money and not replacing a clearly defective product than the customer willing to go the extra mile for what was a good product with a likely manufacturer defect.
For those reading this, here is the situation. All lights that indicate the receiver is connected to the transmitter are lighting up. No matter what the receiver is plugged into, there is no sound being produced through the system.
I've replaced the mic, changed devices and adapters, and nothing.
This was an incredible disappointment because the product was great when working and likely would have been a quick fix knowing that the device seems to have a defect.
Anyway, I fiddle with Raspberry pis and build small electronics so I can tell when what is wrong.
This product received the review solely because of the customer service and the unwillingness to work with their customers.
Do not buy because if you have an issue it's on you to solve it, if you even can.
I absolutely dislike leaving negative product reviews. But (in this case), I have no choice. I've only had this wireless microphone a little over 30 days. For some reason, it no longer powers on and because it's been over 30 days I am not able to return or replace it. I've never actually had the opportunity to use it to give an accurate review of it's functionality. I feel like I've been ripped off!
We were excited to get this microphone to assist with the sound issues we were having in our group yoga classes. Unfortunately every time we used either microphone we constantly dealt with screeching no matter where the speaker was placed. Either it was close enough to pick up my voice and screeched on and off throughout class (which really throws off the class vibe) or it was too far away to connect. The lapel mic didn't pick up my voice unless I was speaking directly into it so we were unable to use that since you turn your head a lot when teaching a group fitness class. We used the headset 2 times a week for almost 4 months and it's already broken. Since it wasn't being used aggressively this was extremely disappointing.
This thing broke after 2 months of use. When I put in a help request the rep implied I am too stupid to read instructions. After I told them that I was getting a high pitched nose same out was barely picking up my voice. Do not buy.
I used this for a few fitness live streams. Not even a month later it creates static and I’m not even 5 feet from the receiver. I guess you get poor sound quality for such a low price. I should’ve just invested in shure from the get go. However, I liked these reviews so I thought I’d give it a shot.