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First of all, a jagged line of pixels appears and disappears running down the center of the screen. The bigger issue is the display completely stopped working after 8 months. It charges but nothing comes up on the screen - just a dead black screen. Changing cables, laptops, outlets etc did not help, it's an issue with the monitor.
LG is the absolute WORST. Spent 2 weeks on the phone with customer service with zero progress even though this broken more-than-a-thousand-dollar product is still fully covered under warrantee. Every time the call ends with them saying they will email me a shipping label and I should get it in one day. It's bad enough that the repair will take over a month at this point, but they will NOT send me the shipping label to send in the monitor for repair. Every single time I call back it's a painful hour on the phone with them with zero progress.
Here are some of the excuses I've heard for not emailing me the shipping label which make me wonder if they are purposefully trying to avoid honoring the warrantee: - It may take 24 hours for the email to go through. - It may take 2-3 business days for the email to go through. - You need to pay before the repair can be made [backpedalled that after I objected and asked 4 times what costs I need to pay. Then they confirmed my warrantee says I do not need to pay for any repairs.] - Is the correct phone number to reach you at [some random number I've never heard of]? - It was sent to the wrong department, I need to generate a new case. [So the MANAGER at LG who handled the case sent it to the wrong department, after being on the phone with me for an hour expressing they would prioritize the case. What?]
Don't buy this monitor, I really regret buying it.