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I can't say enough positive things about my entire Simplisafe system. It took me 2 minutes to add this entry sensor to my system and 30 seconds to mount it. One of the best investments I've made.
Update...I've had the system for about 1 1/2 years now. I had an issue with my base unit not connecting to the alarm company. Simplisafe sent a new cell card to swap out for free with paid return shipping. I had an entry sensor go bad and they replaced that for free as well. And finally, I had a defective smoke detector and that was sent out for free and had return postage paid. The customer service is phenomenal and they have covered every issue for free. All of this for $14.99 a month. They even call you to confirm a system test. Buy this system!!
I only have 2 issues. One is that the sensor is designed to stick to a flat surface and not crown molding, which has been around every door of any home I've owned. The 2nd issue is that they use to sell them in 2 packs, which was less expensive. So having to buy 2 individually cost me more money and it seemed messed up considering most people have 2 doors needing security.
I installed this system after moving to a new home and have been using it for several months. For reference, I compare my experience in dealing with ADT in the past. As advertised:
1. Reasonably priced compared to ADT. Equipment cost was about 1/4 to 1/3 the cost of ADT.
2. Easy to install. A single manual (maybe 20 pp) contained all of the instructions need to install. With ADT, I had to flip through several multi paged manuals just to figure out how to install new sensors.
3. Magnet sensors are far more reliable - I'm actually able to crack windows open without triggering the alarm. With ADT sensors, false alarms were common with the sensors/magnets fully engaged.
4. Monitoring center offers all of the options offered by ADT.
Only criticism - simplistic and keypad doesn't offer the functionality that ADT did - however some might consider this a + - I think that's what Simplisafe was going for.
As expected. Great service. I've now been a simple safe user for six months. I even added one to my vacation home. I'm not computer savvy but it only took 10 minutes to install. Way to change the industry!
Bottom line, simpli safe is a great company with easy to use and install products. It's by far the most affordable home security system. The sensors like the rest of the system with wonderfully at a price you can't beat
System arrived in record time, easy to install. It should be noted somewhere on the selling material that customer apply for police permit prior to receiving as it takes several days. Test mode worked well and system functions as promised.