To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Products was packed in with other shipped items. Top of hat was mashed down which caused a crease. Added heat from steam iron and tried to work most out. Hat is now taller on one side compared to the other.