Amazon.com.au:Customer reviews: Outdoor Security Camera with Spotlight, Reolink Lumus 1080P HD WiFi Camera for Home Security System, PIR Motion Detection, Two-Way Talk and Siren Alarm, IP65 Waterproof, Cloud/Micro SD Card Storage
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3.0 out of 5 starsUseful but not for all situations depending on location and setup.
Reviewed in Canada on 17 October 2020
Comes with everything to setup including screws and electric plug in for USB cable. It took us awhile to get the camera setup but that was due mainly to our internet connection which is broadband. We found the connection when unit was setup was a bit broken up when our internet connection was overloaded, common in rural areas. We found the picture quality to be good and like the two way voice function. We do not upload to the cloud due to security issues but installed a 64GB MicroSD card instead. We liked that it had to use electric plugin since do not want to have to be changing batteries and unless using lithium batteries do not work well in cold winter. However some downsides to using plug in power: i.e blackouts and have to ensure power connection is protected from weather (rain/snow)/. Like that is has Color night vision and a spotlight. However the range for motion detection and spotlight range is not that great. Also has problems with the angle which PIR sensor works. We found that we could not set up the camera at too great a distance from the router or the signal would fail. Maybe have to retry with a signal booster. Unfortunately we will be taking the camera down for winter since we noted the operating temperatures are -10 to 55. Since our winters can be much colder than -10, we may have to find a different outside security cameras. Will try this Reolink indoors in a heated attached garage but will have to see if we can get a Wi-Fi signal through the metal walls. For the price, a decent security camera but needs a better range for Wi-Fi reception and motion including angle detection. For use in Canada needs to be able to operate at colder temperatures for winter time. The spotlight and voice function is on the weak side.
3.0 out of 5 starsOk camera but there are much better options for the price
Reviewed in Canada on 18 November 2020
Like the other REOLINK cameras I have, this has some good points and some not so good.
I've had this camera in service not for about 2 months. In that time I've had lots of opportunity to discover good and bad points. I prefer to use something like this for a longer period of time instead of opening the box, power it up, and then writing the review.
One of the nice aspects is that it uses the same app as the other cameras and the app itself is very good. Its easy to use even for non-technical people. ► Getting the camera set up in the app was very simple, from unboxing to connecting it to my router was about 10 minutes and this included going over the user manual to make sure this one wasn't any different than previous cameras. ► One important thing to know up front, this only works on 2,4gHz networks, it has no support for 5G. ► I like that this isn't a battery powered camera but running power can sometimes be challenging, its always a trade off, dead batteries or a lot of work running cable.
Image quality is quite acceptable at standard 1080P. I find that both day and night vision is good with the option to have color night vision, which looks good enough but is slightly darker. ► While it does record in 1080 the frame rate is only 15FPS which makes playback chunky. I know this is to reduce bandwidth but on memory card recordings it would be nice to have smoother video playback. ► I find that the field of view is narrow at just over 90 degrees. This might work if mounted in a squared off corner but for something like looking across a front yard or behind a garage where a wider fiend of view is desired or needed this doesn't cut it. ► The PIR sensor works, range isn't that great but this is ok if its only used as a front door camera. For anything else like the drive way I would prefer to have a longer range so it would catch more of the action. Like another reviewer here, I found that motion detection is very poor at the outer edges of its field of view, the motion doesn't need to be right in the middle but close.
I prefer to use a micro SD card (TF) rather than the cloud service. The camera does come with some cloud service without charge but I still prefer to not rely on these types of service. Once something is recorded on the memory card I can play it back through the app or if needed pull the card from the camera and view it on a PC.
There are two fairly bright LEDs that light up when motion is sensed but while they seem bright, when your more than 10 feet away this isn't a lot of light. It can bring out some details but its not something I would rely on to scare off an intruder.
Ultimately, with the narrow field of view and limited LED light range, this is really more of an indoors camera.
Also, like most other REOLINK cameras, this one isn't useable with an NVR or DVR software like Blue Iris. If its your intention to add this to an existing system you'll be disappointed, this is app only access.
Overall this is an over priced camera with limited features and not so great video. There are better cameras available which are HD and more sensitive PIR sensors. I can't recommend it.
I’ve been on a hunt for months now to purchase a Reolink camera that has a decent microphone (comparable to the C2 we have). I’ve tried the E1 zoom, Lumus, rlc-410, and the Argus. The Argus 2 microphone is excellent. I love the magnetic mount. BUT!!! You cannot stream this for more than a few minutes before the software automatically disconnects you! (Even if you are plugged in!) I confirmed with support that this is not a bug and they suggested I try the lumus or the E1 pro. Thanks. How they can advertise right on their main Argus 2 page as a baby monitor is beyond me. It also doesn’t state anywhere that you cannot continuously stream and will be automatically disconnected from the camera. Come on guys! Seriously, it can’t be this hard.
Based on a suggestion from customer support, I thought when purchasing the Lumus I would get the same microphone quality as the Argus 2 but in a wired version. WRONG. The Lumus has a much worse microphone (but not quite as bad as the E1 Zoom). The other thing that I didn't like about the Lumus is that you MUST mount this. By default the stand will not work in a table top manner. I removed the stand and used a flexible tripod mount I had lying around so I could aim this into a crib. I'm okay with the workaround on the stand but I really need a camera with a decent microphone to use as a baby monitor.
I’m still looking for a continuous streaming camera with excellent mic pickup from Reolink but am afraid I’m going to have to look at options from other providers.
Update: One call out is that I got a phone call from Reolink support to help try and make this right. Thank you Reolink! Customer support went straight to engineering to ask them about the Argus 2 and will reach out to them about the microphone sensitivity on the other models. The bad news is that engineering isn't willing to make any change at this point on the Argus 2 going to sleep after timeout. I guess we'll see about the microphone sensitivity. I will update as I get more information from Reolink customer support. Hopefully engineering will listen to customer support and do what is right for the customers.
Update 2: I really appreciate Reolink's customer support. They have gone to battle internally with their engineering teams. Unfortunately, it seems Engineering will not listen to the voice of the customer and investigate the microphone issue any further for current models; even when presented with compelling evidence that there is a serious issue with microphone performance on these cameras. I even offered to test any other camera they have, at my expense, to find one that has a good working microphone comparable to the C2. The Argus 2 does, but it cannot continuously stream as aforementioned.
Here's how I tested. I setup a Reolink C2, E1 Zoom, and Lumus all side by side. I placed a frequency generator directly in front about 36" away generating a tone at 800hz and then recorded the audio playback through their desktop app outputting to polk audio reference speakers. I sent the recording cycling through the output of the different cameras to customer support that shared with engineering. As an additional test I sent screenshots of an SPL meter showing the C2 at ~90.4db whereas the Lumus was at 74db. The E1 zoom was much less.
This camera have as usual pros & cons associated with a Reolink cameras. But my complaint for this model is,
1- No 24x7 recording possible on micro SD card even it is wired to power. Why? 2. User can schedule the siren but not to the LED flood light. Scheduling of LED flood light is very much required in many scenarios.
Reolink can you release updated firmware taking care of above two key essential requirement for it to be a complete surveillance camera.
I bought this because I have the Reolink E1 for my parking lot and wanted to stay within the Reolink cameras for my door security cam. Unfortunately this cam does not support RTMP or RTSP. That means that while I can use their app on my phone to view the camera, and I can use the desktop app to record I can't add it to Blue Iris where I already have 3 other cameras going.
Do not buy this if you plan to use it with Blue iris!