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For me at least given 30 years of IT experience it wasn't hard to setup and get working (the interface wasn't reliable from a web browser on a phone you have to use a desktop PC) but if you're an average non-technical end user I don't think that you should purchase a NAS device. You will end up getting someone to install it and set it up for you.
The functionality of the NAS device is excellent and will do things that even a business would want. The device would be more accessible if there was an express/home setup option so it would disable snapshots and set it up with all of the storage automatically and provide details on how to map drives or access DNLA/uPNP functionality. While I will end up using things like iSCSI most people will never use any of the advanced features.
It's 5 stars because what it does it does really well it's just that the device is not for everyone. The admin interface is easy to use but if you don't know a lot about what you're doing it will be hard to setup.
A great entry-level NAS, with a powerful CPU for the price. The CPU is an ARM based quad core 1.4GHZ. It's got easily more than enough CPU and RAM performance for the Movie Streaming(Once converted to H264 Mp4 files they work flawlessly sending to the ChromeCast), and the m4a and mp3 streaming is second to none.
Works with Chrome and Opera browsers I've tested it with(Chrome and Chrome based Chromium on Linux), and Chrome and Opera on Windows 10. My video files I had to convert to the H264 files as I said, had to figure it out from a post on the QNAP website(that I needed Mp4s) and from choosing the most popular one on a Video Converter on windows(H264 Mp4 files).
File copy of my work copies across the LAN to the NAS at 65Mb/s. Very nice!. I'm not using a Gigabit Switch for the NAS, when I do copying from the NAS will be a better speed.
It was right within my bugdet of 270 odd dollars including shipping. And for what I could spend, it exceeds expectations. A more expensive one will be better in some ways, but I'm quite satisfied.
Great NAS but has some problems with software. First - to find the NAS url use QManager App. The manual is outdated and QFinder app does not exist in android store. Also there is no way to use QRCode... just ignore it. Second -when it starts it asks for firmware upgrade, but never finish it, and then restarts and asks again... To fix that issue, just skip that step, initialize the NAS and then update the firmware manually. Do not try to upgrade to the latest version right away - it will fail. First upgrade to 22.214.171.1240, and only then to the latest one. Third - If you are using RAID1 - be patient on firs R-SYNC, as it takes a few hours and during that time better not to touch it. Everything else is just a matter of learning how NAS should be configured in enterprise level. Not a big deal.
I also tested a hot swap in RAID1 level, and it works as should be. If you have a bad HD, just pull it out and insert another one. Do not shutdown it or restart, but just replace. it will rebuild the RRAID without any issue (takes a few hours).
Edit: I changing my rating from 5 stars to only 2 because the Amazon-Canada is not an official re-seller of QNAP product, therefore that product has no warranty in Canada. The item was returned as NAS without warranty is useless.
La funcionalidad del producto es excelente pero parece que tienen problemas de calidad de fabricacion. Mi unidad simplemente murio a los 7 meses de uso (a pesar de estar conectado a un UPS) y al investigar encontre muchos reportes de personas que tuvieron el mismo problema.
Lo que sigue de ahi es relativamente simple y el personal de qnap (en EUA) es muy atento y eficiente, la garantia en Mexico se maneja por un intermediario y ahi empiezan los problemas. Como es comun yo tuve que cubrir el costo del envio a este intermediario y entonces QNAP EUA mando mi unidad de remplazo (no lo reparan) por tierra lo que agrego 9 dias de espera.
Lo que no esperaba es que tambien tuviese que cubrir el costo del envio de regreso de las oficinas del intermediario, es muy poco compromiso de parte de ellos que considerando que me dejan sin el equipo casi un mes por un defecto del equipo y que ni siquiera pagan el envio de regreso.
Ahora lo que me preocupa de verdad es que la nueva unidad vuelva a hacer lo mismo y entonces voy a quedarme con un pedazo de basura porque con lo que me cuesta la paqueteria de ida y vuelta definitivamente no valdria la pena volver a usar la garantia.