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bought this after watching Synology NAS backup video with its Drive Client app (for Windows). it looked very cool, however the Backup function NEVER worked properly for me. the setup was straight forward. after running Backup for a week, most of the backup destination folders are still empty no matter what Backup Mode is selected. the Backup process would indicate # of files to be Processed but just sits there doing nothing! Frustrating! had WD MyCloud Ex2 before, which worked flawlessly.