Update: back to being bad. Original :First one was defective, replacement works amazing
Reviewed in the United Kingdom on 22 September 2019
Update August 2020: I no longer recommend the TP-LINK AX11000, in fact I beg you to steer clear of the company as they deleted my support queries on their public forum when I challenged them about selling the product with WPA3, stating it is available but there is no WPA3 firmware as of today, their product pages mention that WPA3 is already available on this product and this is not the case, a clear violation of consumer law, it's not about having a feature, it's about lying that they have it when they don't, and then deleting genuine, polite queries asking where the firmware is to enable this feature, when the reality is that there is none but they are advertising it like there is. There were also other issues, I have touched upon all the issues I've found on my updated review on the TP-LINK AX11000 page, please read at your leisure if you'd like to know. In a nutshell, don't buy any AX router, they are terrible right now. I purchased Ubiquiti UniFi Dream Machine + an additional Ubiquiti UniFi AP-AC-HD access point, both of these have AC Wave2 with 160MHz channels so you don't lose anything and Ubiquiti is reputable, does not lie, and actually provide support to their customers, plus you're not giving your money to Chinese companies to treat you like a fool with their misleading marketing claims.
Just a note on 30 March 2020: I purchased the TP-LINK Archer AX11000 model and it is stable - it does not have some features that this one has but the features it does have all work. I used to have major connection issues with my Nest Hello doorbell on the ASUS AX11000 but the doorbell has been flawlessly connected with no dropouts since yesterday when I installed the TP-LINK Archer AX11000, on the ASUS AX11000 I could see dropouts almost immediately and frequently which did not happen so far on the TP-LINK. Also, some devices that would not connect to the ASUS are connecting normally to the TP-LINK. A nice bonus, the TP-LINK has 8 LAN ports and surprisingly even a USB-C port, so I could connect all my wires devices are retire my Netgear ProSafe 5 port switch. My recommendation still stands, DO NOT buy the ASUS GT-AX11000, it uses the exact same chipset as the TP-LINK therefore it is the firmware on the ASUS that is full of bugs. Shame on ASUS, they only care about marketing and shouting that they're first and that they have a hundred features but the features are broken and they simply don't care after they've sold you their goods.
Last update: 27 March 2020:
I've had enough, really. After months since my last review, ASUS released two firmware updates and completely borked this product.
Some devices just won't connect anymore, that's after even going through the trouble of doing an "emergency firmware restoration" as advised by ASUS support. This product is not worth a penny, if it worked fully then sure it would be amazing but with all the issues it's just simply not worth it. Do not let all their "gaming" marketing BS fool you. One thing that is really dishonest is saying that this router is 10G WiFi, well it definitely is NOT, it does not work this way ASUS, you cannot just make a sum of all the speeds from the three bands and pretend this supports 10G at once. I already knew that when I bought the router, by the way, I am just saying they try to market this thing like the second coming of the messiah and it's a disaster, badly supported, you wait patiently for new firmware and when it does finally come it breaks more than it fixes and I am done with that, having to set my network up from scratch after every update with lots of static DHCP entries, VPN settings, DDNS settings, WiFi name/channel/bandwidth and more to name but a few. NO THANK YOU.
Returned for good. Please heed my advice, do not buy this, you may be thinking I am exaggerating in that case please go ahead it is your money you invest how you like, this will work okay for a few hours or even days but then all the troubles will start, and if not, they will on the next firmware upgrade so if you ignore that update when it's security related like the Kr00k vulnerability, you really are asking for trouble (stealing bank account details through sniffing unencrypted traffic for example).
Let's all teach ASUS a lesson where it hurts: in their pocket - do not buy. Maybe then ASUS will learn and start taking it seriously. Don't be a beta tester for a router that's being sold for almost half a grand.
Update January 2020:
I believe I wrote the original review around July or August. It's now January 2020 so I've used this device for a while.
Firmware updates are non-existent, have been stuck on the same firmware since I initially plugged it in and updated it. Why is this important? Because WiFi 6/AX is a brand new technology which means it doesn't "talk" perfectly between products of different vendors. This router in particular has a Broadcom radio, whereas my PCIe card has an Intel AX200 radio. The Intel drivers are updated frequently, whereas the router firmware which would include WiFi radio improvements is not updated that often, so if Intel and Broadcom fixed their bugs but ASUS has not updated the Broadcom firmware for the router, it doesn't matter what Intel did because the issue will persist.
And what is the issue, you may ask?
Well, the issue is, when I originally wrote my review I was using this with an AC card, and got 1300/1300Mbps (that's Down and Up). So, GREAT! I thought from there, it could only improve, right? Wrong! I purchased the Intel AX200 PCIe card and the speed with this is worse than my older on-board AC WiFi that comes with the Rampage V Edition 10 motherboard. How bad? Well, with the AC card like I said, I was able to achieve 1300/1300Mbps transfers, and got 3 out of 4 signal bars on Windows 10 on "bad days", but mostly the signal bars were always full.
With this new AX card which would supposedly double the speeds, I am currently connected with 2 out of 4 signal bars, it never goes higher, and the speeds are 649/216 (Mbps), that's Down/Up.
As you can see, Half of my old Down speed and shockingly, 6x slower on the Upload!!!!!!!!!!! Crazy and unacceptable.
I cannot blame Intel, they are updating their drivers frequently. I can only blame ASUS for this. I did not spend almost £400 on a router to get worse performance than using an older version of WiFi. Ok, you think expecting the speed to double is too much, but I would think getting at least the same as before would be reasonable, otherwise what exactly am I paying for? With an AX card I'm getting worse coverage and worse speed, this is crazy and this device is not ready for the market yet. Based on ASUS lack of speed to update its firmware (still no WPA3 by the way) I would not buy this. So many 5 star reviews, I would question how they used their equipment, did they use this router in AX mode with an AX client, and were they both almost touching? Or were they using in a more conventional setting where you'd perhaps have the router downstairs near the cable coming from the street, and a PC upstairs in an office? And, did they compare previous speeds to the speeds using this device? If previous device used to give you a certain speed and signal strength you should expect at least the same, but expecting an improvement over a brand new and much more powerful and expensive device is not unreasonable.
This device is not worth the price, do not buy it, get a mature and well supported AC router instead, AX devices are too new and full of bugs, that's without adding ASUS's laziness on top.
I got my first order two days ago, and upon configuration I was shocked at how bad it was. Worse than my Netgear Nighthawk R7000, I actually wrote a 1-star review totally trashing this AX11000, but I decided to take it down and ask Amazon for a replacement. I originally set it up for a return as I thought the performance was unacceptable for a device costing £380.
I am glad I changed my mind and went for the replacement instead. This thing F-L-I-E-S.
I have a 200 Down/ 20 Up connection from Virgin Media, use their Hub 3 in Modem Mode, connected to this router.
I am getting the full speed I pay for, and I'm using a Wifi 5 (AC) card on my Rampage V Edition 10 motherboard, it supports up to 1300Mbps speeds but I don't move anything on the local network so all I wanted was a good router that could deliver the full VM broadband speeds wireless and this does exactly that.
It would have cost me more to wire up my house for Ethernet, and once I start getting Wifi 6 (AX) devices the speeds will get even better for local transfers. Once VM starts selling their 1Gbps package this means I can start using it straight away.
Unfortunately on the current firmware there is no WPA3 authentication, however ASUS is working on it based on my research. Also, OFDMA is not currently active but since I have no WiFi 6 devices on my network it makes no difference.
Solid device, buy it, and if for any reason you're not getting good performance go for a replacement first, you might be unlucky like me and the replacement might work perfectly like it did in my case.
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