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Constantly crashing since day one. Even tried to talk to Asus directly, but the computer kept crashing throughout the session. This happened on multiple sites on multiple days and even various sessions with Asus.
The Problem: I have two major issues, first, the laptop will show a black screen (screen will shut-off) when the system switch from it's dedicated graphic card to it's built-in graphic card. Second issue is, it will randomly freeze, hang while I am working so I had to initiate a hard reboot.
The Workaround: To address the first issue, aside from installing all the windows update, I have to update the graphics card driver directly from from the ASUS website. But, for the second issue, even after updating all to the latest driver, it will still randomly freeze, the last time is when I am working on excel, and the most horrifying is while I am presenting to a potential client.
Bottom line: Since I cannot address the second issue, I decided to return this and look elsewhere. I really wanted to keep the laptop as the size and the specs is exactly what I needed, but since I cannot rely on it to work every time, I have to pass.
the battery of this laptop only lasts one hour and ten minutes, please tell me if it is a manufacturing defect, otherwise where can I get a long lasting battery, In addition to this, the Armory Crate program that is installed by default does not have the anime matrix option and I have already checked the devices menu and it does not bring this option anime matrix, How can I solve this to personalize my laptop?, Even when I have many programs running and any operating system, the battery does not have to last only an hour, this pc only has two months of use, now you have to imagine it when it is one year old... ¿will the battery only last a few minutes?