To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
The product had a seal on the box from the manufacture which was broken that concerns me I think I as the purchaser should be unsealing from the Factory. That a new item sold as new is new looks new and not used . I don’t want to Assume this has just been returned and re-sold but it makes me extremely nervous as this is a gift that this may have an issue .....thank you