I was very close to return this item. I already knew the downside of this headphones like the size, when you receive a call you only hear on the right side, the fact that is hard to press the volume buttons, the slow response when you adjust the volume, etc. But what I didn't know if how painful is the compatibility on Windows 10 (I think MAC too), just horrible. Bose really need to address that issue and instead of blame on drivers... please provide a real solution. Also if you watch a youtube video on your computer expect a delay of the sound of 1 or 2 seconds.